Enjaz FAQ

Enjaz Payment Services Company have designed our products and services in order to meet all the
 requirements of our valued customer under one roof, and we offer you integrated financial solutions that include international and local money transfers with very competitive fees and best exchange
 rates, bill payment and more .


What is the features of Enjaz Payment Services Copmany?

  • Enjaz Payment Services Company is the leading company in the field of international transfer and payment services, which has a wide network of correspondent bank from around the world where our customers can transfer their money more than 200 countries around the world with the instant money transfer.
  • Enjaz company offers different channels for transfer money, which provide multiple options for customers such as: Enjaz App, Enjaz Self-service machine, Enjaz POS remittance, Enjaz centers, Albilad App, Albilad Net & Albilad ATM 
  • Enjaz Company provids best exchange rate with lower fees
  • We have 168 Enjaz centers spread across the kingdome which it is easy for our customers to reach us
  • Enjaz Company have partnered with the one  of the leading Global money transfer organization
  • Western Union where our customers can send money and receive it from more than 500,000 locations and in over 200 countires. in addition, our customer can receive inward remitance Via Western Union in Saudi kingdom
  • Enjaz also partnered with TRANSFAST which allow our csutomers to send money and receive it from more than 300,000 locations in more than 120 countries acroos the world. In addition, our customer can receive inward remitance via TRANSFAST in Saudi kingdom
Do I need to have a bank account with Bank Albilad or any other bank to send money?
  • NO, it is not required to have an account with any bank.
How can I find out the nearest center?

We have 168 Enjaz centers spread across the kingdom. Go to the Center locator on Enjaz home page,
 select the region where you are, find out the closest center through the dropdown list and then click on to the respective center to get detailed location.

How I get benefit from Enjaz Payment Services Company? Do I need to register?
  • If you do not have membership in Enjaz, you have to open Enjaz membership through one of the following methods:
  • By registering through the Enjaz App and complet all the registration steps. For details, please go to the home page of Enjaz and click on the Enjaz App icon
  • Visit your nearest Enjaz center by presenting the national identity card (for Saudis) or Iqama card (for residents) to the customer service employee
What shall I do to add beneficiary?
  • You can add a new beneficiary or update the information of an existing beneficiary through the Enjaz App
  • Or visit your nearest Enjaz center and go to the customer service employee
I am an existing Bank Albilad customer holding an account, whether do I need to register at Enjaz?
  • NO! Since you are already an existing Bank Albilad customer, you can straightaway enjoy services at Enjaz centers.
Do I carry my original ID all the time I need to send money?
  • YES, as per Saudi Central Bank guidelines you need to produce your original ID (IQAMA or NATIONAL ID) at the time of sending money.
Do I carry my original Enjaz Card all the time I need to send money?
  • NO, it is not required to carry Enjaz Card all the time and you can provide only the CIF number. But it is always advisable to carry the Enjaz card for your convenience.
How do I know exchange rate?
  • Since exchange rate is subject to change all the time, therefore it is advisable to visit any of our centers and find out the exchange rate.
What are different options of sending money?
  • Enjaz Easy: you can send money in cash or credit to account & it will receive within 2 hours
  • Western Union: you can send money in cash for more than 200 countries & it will receive within seconds
  • TRANSFAST: you can send money in cash or to credit to account (depends on the country) and it will receive within seconds
    For detailed information, please go to Enjaz home page and click on to products and services
​